In an effort to catch bad actors on the marketplace, Amazon continually refines the algorithm used to identify connections between deactivated seller accounts and active seller accounts. However, these algorithms are far from perfect and thousands of third-party seller accounts are shut down by mistake every year. Unfortunately, when you get suspended due to a related account, Amazon does not provide information as Read More
Amazon Seller Lawyer Discusses An Arbitration Alternative
It is almost impossible to operate a successful Amazon business and completely avoid any type of dispute. And unfortunately, the more successful you are, the more often disputes seem to arise. When you signed up for a seller account on Amazon, you agreed to be bound by a contract called the Amazon Services Business Solutions Agreement (BSA). This contract requires that you forfeit your right to sue Amazon and agree Read More
How To Deal With Amazon IP Complaints: Copyright Infringement
According to the United States Copyright Office, copyright infringement occurs when a copyrighted work is reproduced, distributed, performed, publicly displayed, or made into a derivative work without the permission of the copyright owner. Claims of copyright infringement on the Amazon marketplace have increased significantly lately, and the majority involve the use of photographs. While some of these complaints Read More
How Virtual Assistants Can Get Your Amazon Seller Account Suspended
Having your Amazon seller account suspended interrupts your ability to operate your business and creates a situation where you are scrambling to have your selling privileges reinstated. To help keep their businesses running smoothly and prevent suspensions, many sellers are turning to virtual assistants (VAs). A VA is typically a contractor that an Amazon seller hires to remotely assist with day-to-day business Read More
Are Your Automatic Removal Settings on Amazon Set Correctly?
As a seller on Amazon Marketplace, you are responsible for keeping track of your inventory and your seller account with Amazon. When a listing becomes deactivated, Amazon will look to your account settings to determine the proper way to proceed with the removal of your inventory from their premises. In particular, Amazon will check to see how you have set your Automatic Removal Setting. If you have questions about Read More
Why Would Amazon Not Accept Accept Your Invoices?
Product authenticity is a hot-button topic for anyone involved with selling on Amazon. When authenticity is being questioned, Amazon will typically ask that you submit your invoices to them for review. If you do not comply with this request, or if your invoices do not meet certain requirements, you may face the following penalties: Loss of selling privileges Funds withheld Inventory destruction in Amazon Read More
How Seller Accounts Are Linked By Amazon
As a rule, Amazon only allows sellers to operate one seller account. If a seller has a legitimate reason for needing a second account, they can request permission from Amazon to open another account. Without permission, however, evidence that a seller is operating two separate accounts can result in account suspension, and we have seen an increase in these types of suspensions lately. If you choose to sell on Amazon, Read More
What Not To Do When Amazon Flags You For Forged Or Manipulated Documents
Submission of forged or manipulated documents to Amazon may result in having your seller account suspended. While many sellers are aware of this, and would never knowingly submit forged or manipulated documents, there have been situations where employees have submitted altered documents without the seller’s knowledge or permission. If this has happened to you and your account has been flagged, or if your account has Read More
My Walmart Seller Account Was Suspended – What Can I Do?
Having your Walmart seller account suspended can prove detrimental to you as a Walmart seller, which is why you need to be prepared if and when it happens. Understanding why your account has been suspended and what you need to do to reinstate it is key to getting your account back up and operational. Reasons for Walmart Seller Account Suspensions There are four common reasons for Walmart seller account Read More
A Trademark Lawyer Explains How To Avoid Amazon Seller Complaints
Complaints can derail a business that sells on Amazon. Even companies with a solid reputation may face suspension due to complaints made against them. To prevent this, sellers can take proactive steps to keep their business active and their reputation intact. Our trademark lawyer explains some of these proactive measures. Stay On Top Of Your Customer Performance Metrics Customer performance metrics are a key piece of Read More
